Resources for Patients

Learning the Basics

• How do I setup my EngagedMD account?
• How do I reset my password?
• How do I navigate the EngagedMD patient portal?
• How can I set a timezone preference?
• How do I navigate EngagedMD directly through Artisan?
• How do Magic Links Work?

Completing Assignments

• How do I access my assignments (Forms and Modules)?
• Module Closed Captioning and Transcripts
• How do I sign a Form?
• How do I complete ID verification (IDV) required to sign a form?
• How do I sign forms with SMS verification?
• Why Was My Consent Form Sent Back to Me to Review?

See all 8 articles

Troubleshooting

• Why isn't my module working properly?
• How to clear your cache - Chrome
• How to clear your cache – Internet Explorer 9, 10, 11
• How to clear your cache - Microsoft Edge
• How to clear your cache - Safari

Learning the Basics / Apprendre les bases - French

• Comment naviguer dans le portail patient EngagedMD?
• Complétant vos modules
• Accès aux documents complétés
• Modifier les informations personnelles
• Comment activer le sous-titrage et les sous-titres?
• Comment fonctionne la signature électronique?

Troubleshooting / Dépanner - French

• Comment vider votre cache - Google Chrome
• La vidéo ne fonctionne pas?